Privacy Policy

1. Data Controller

Appsycamoreway Co., Ltd.
Office 8, 38 Sample-ro, Chuncheon 00000
Email: hello@appsycamoreway.click
Phone: +82 33 0000 9697

2. Information We Collect

We collect personal data only when you voluntarily provide it:

  • Contact form submissions: name, email address, selected service, optional project scope, and message content.
  • Order correspondence: name, email, shipping address, and payment confirmation details exchanged by email.
  • Consultation bookings: name, email, preferred date, and session notes you choose to share.
  • Technical data: server logs may record IP address, browser type, and pages visited. See our Cookie Policy for details on cookies.

We do not collect wallet balances, seed phrases, private keys, or full cryptocurrency addresses through our website.

3. How We Use Your Data

  • Respond to inquiries and process orders
  • Schedule and deliver consultations
  • Send order confirmations and shipping updates
  • Improve website content based on aggregated, anonymised usage patterns
  • Comply with legal obligations

We do not sell your personal data to third parties.

Under applicable South Korean privacy law (Personal Information Protection Act), we process your data based on:

  • Your consent (contact form submissions, cookie preferences)
  • Contractual necessity (fulfilling orders and consultations you request)
  • Legitimate interests (website security and service improvement)

5. Data Retention

  • Contact form data: retained for 24 months after last correspondence, then deleted.
  • Order records: retained for 5 years for tax and warranty purposes.
  • Consultation notes: retained for 12 months, then deleted unless you request earlier removal.
  • Server logs: retained for 90 days.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of data no longer needed for legal or contractual purposes
  • Withdraw consent for cookie analytics (see Cookie Policy)
  • Lodge a complaint with the Personal Information Protection Commission of Korea

To exercise these rights, email hello@appsycamoreway.click with your request. We respond within 15 business days.

7. International Data Transfers

Our website is hosted on servers that may process data outside South Korea. When data is transferred internationally, we ensure appropriate safeguards are in place consistent with PIPA requirements.

8. Data Security

We use HTTPS encryption for website traffic. Order correspondence is stored in password-protected email accounts accessible only to authorised staff. We do not maintain a customer database with wallet or balance information.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes are posted on this page with a revised effective date.

Effective date: 1 January 2025